Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Nirog 360° collects, uses, stores, processes, and protects your personal information.
Effective Date: 4 August 2024
Last Updated: 6 July 2026
Version: 2.0
Table of Contents
- Introduction
- Information We Collect
- How We Collect Information
- How We Use Your Information
- Consent
- Sharing of Information
- Data Security
- Data Retention
- Cookies & Tracking Technologies
- Your Rights
- Children's Privacy
- Third-Party Websites
- Data Breach Response
- Grievance Redressal
- Changes to This Privacy Policy
- Contact Us
1. Introduction
Nirog 360° is committed to protecting user privacy and handling personal information responsibly. We understand the sensitivity of healthcare information and are dedicated to safeguarding your data.
2. Information We Collect
Personal Information
- Full Name
- Mobile Number
- Email Address
- Address
- Date of Birth (where applicable)
Healthcare Information
- Appointment Details
- Medical History (if voluntarily provided)
- Treatment Preferences
- Medical Reports
- Consultation Information
Technical Information
- IP Address
- Browser Information
- Device Information
- Cookies
- Website Usage Data
3. How We Collect Information
We may collect information when you:
- Submit an enquiry form
- Book an appointment
- Register on our website or mobile application
- Contact us by phone, WhatsApp or email
- Upload medical reports
- Apply for franchise opportunities
- Apply for academy programs
- Apply as a doctor
- Browse our website
- Interact with advertisements or analytics tools
4. How We Use Your Information
We may use your information to:
- Schedule appointments
- Respond to enquiries
- Coordinate healthcare services
- Provide customer support
- Improve our services
- Communicate important updates
- Process applications
- Maintain service records
- Comply with legal obligations
5. Consent
By using our website or submitting your information, you consent to the collection and processing of your information in accordance with this Privacy Policy.
6. Sharing of Information
We do not sell your personal information.
Information may be shared with:
Healthcare Providers
Doctors, clinics, hospitals, laboratories and healthcare professionals where required to provide requested services.
Service Providers
- CRM Providers
- Cloud Hosting Providers
- Communication Platforms
- Payment Service Providers
- IT Support Providers
Legal Authorities
Where disclosure is required under applicable law.
7. Data Security
To protect your information, we implement appropriate security measures including:
- SSL Encryption
- Secure Servers
- Access Controls
- Password Protection
- Security Monitoring
Although we take reasonable measures to safeguard your information, no online platform can guarantee absolute security.
8. Data Retention
Your information is retained only for as long as necessary to:
- Provide requested services
- Maintain operational records
- Meet legal or regulatory obligations
- Resolve disputes where applicable
9. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website functionality
- Remember preferences
- Analyse website traffic
- Measure advertising performance
Users can manage cookie preferences through their browser settings.
10. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Update your information
- Correct inaccurate information
- Withdraw consent
- Request deletion where applicable
Requests may be submitted using the contact information provided below.
11. Children's Privacy
Our services are generally intended for adults.
Where services involve minors, information should be provided by or with the consent of a parent or legal guardian, where applicable.
12. Third-Party Websites
Our website may contain links to third-party websites. Nirog 360° is not responsible for the privacy practices or content of external websites.
13. Data Breach Response
In the event of a security incident, Nirog 360° will investigate the matter, take appropriate corrective action, and comply with applicable legal requirements regarding notifications.
14. Grievance Redressal
Grievance Officer
Email: care@nirog360.com
Phone: +91 9266231003
We aim to respond to grievances within 30 days.
15. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. The revised version will be published on this page with an updated revision date.
16. Contact Us
Nirog 360°
For any privacy-related questions or requests, please contact us.
Email: care@nirog360.com
Phone: +91 9266231003